CREATE PERFORMANCE MEASURES

Track your progress with performance measures

Performance measures (Also known as key performance indicators or KPIs) are an impact measurement tool, and reality check--they track whether you are making progress toward your priority outcomes for impact, and provide the data you need to be able to tell others about the impact your organization is having. These resources will guide you through identifying the outcomes that matter the most as you seek to create social, customer, operational, and financial impact. These resources go hand in hand with “What are Impact Blueprints?” The previous resource was “Develop Impact Blueprints” and the next resource in this series is “Select Performance Measures”.